PEGS Boston Rescheduled

In light of evolving updates and concerns around the coronavirus, we have decided to reschedule the event. PEGS Boston will now take place on August 31-September 4, 2020 at a NEW VENUE, the Hynes Convention Center in Boston. These new dates provide us the opportunity to deliver the quality event that you expect from CHI, and a safe environment for our attendees, speakers, sponsors, exhibitors, and staff. Over the coming days, we will be working with all our stakeholders to ensure continuity for the event and will share more information with you as it becomes available.


RESCHEDULING FAQ

REGISTRATION

Q: I am currently registered for PEGS Boston and plan to attend the rescheduled meeting August 31-September 4, 2020. What do I need to do?
A: No action is required. Your registration has been automatically transferred to the rescheduled meeting.

Q: I am currently registered for PEGS Boston and do NOT plan to attend the rescheduled meeting August 31-September 4, 2020. What do I need to do?
A: You may request a refund by sending an email to reg@healthtech.com. Refund requests must be received by Friday, April 17, 2020.  All refund requests will be processed within 30 days of receipt. 

Q: I had cancelled my registration for the meeting, but I am now able to attend the rescheduled dates. Can I reinstate my registration?
A: Yes. You can send a request to reg@healthtech.com to have your registration reinstated at the original rate. Reinstatement requests can be made any time prior to the start of the event. 

Q: I had cancelled my registration for the meeting and am unable to determine whether I can attend the rescheduled meeting at this time. Can I register at a later date?
A: Yes. You can register here at any time or contact our Registration team at reg@healthtech.com, (+1) 781-972-5400 or Toll free in the US (+1) 888 999 6288.

TRAVEL

Q: I have a hotel reservation for the conference. Do I need to cancel my hotel room? 

  • I booked my reservation at the SEAPORT HOTEL:
    A: Any hotel reservation booked, using the conference provided hotel reservation link or phone number (on the conference website travel page), will be cancelled automatically without penalty.  The hotel will process this refund as efficiently as possible however with the number of requests it may take a few days. If you have not received cancellation email from the hotel after 7 days please call or email the Seaport Hotel directly at 877-732-7678 or seaport.reservations@seaportboston.com.

  • I booked my reservation at the WESTIN BOSTON WATERFRONT HOTEL:
    A: Please call the hotel directly to cancel your room without penalty, it will not be cancelled automatically. Please call the Westin Hotel at 617-532-4600.

  • I booked my reservation at the RENAISSANCE BOSTON WATERFRONT HOTEL:
    A: Any hotel reservation booked, using the conference provided hotel reservation link or phone number (on the conference website travel page), will be cancelled automatically without penalty.  The hotel will process this cancellation as efficiently possible however with the number of requests and the hotel operating with limited staffing, it may not be processed until April 1, 2020. If you have not received a cancellation email from the hotel by April 15th, please call the Renaissance Hotel at 617-338-4111.

  • I booked my reservation at the MARRIOTT LONG WHARF HOTEL:
    A. Any hotel reservation booked, using the conference provided hotel reservation link or phone number (on the conference website travel page), will be cancelled automatically without penalty.  The hotel will process this cancellation as efficiently possible however with the number of requests it may take a few days. If you have not received cancellation email from the hotel after 7 days, please email Michelle.Tariverdian@marriott.com.

  • I booked my reservation at the YOTEL HOTEL:
    A: Your room will need to be cancelled. We are working with the conference hotel on the best way to manage cancelling all reservations in our group block (using the conference provided hotel reservation link or phone number on the conference website travel page).  Please check back here soon for updated information.

**Registrants who booked accommodations through other sources or directly with hotels not under the conference group block must cancel their own reservations.**

Q: I have a hotel reservation for the original conference and plan to attend the rescheduled dates. Will the dates of my reservation be changed automatically?
A: No. You will need to make a new hotel reservation. We are working on getting the new hotel reservation link for our rescheduled conference dates August 31-September 4, 2020 and will post them to the travel page on conference website. Please check the conference website periodically for updates.

Q: I do not have a hotel reservation but would like to attend the rescheduled conference. Can I reserve a hotel room?
A: Yes. Once we have the new hotel reservation link for our rescheduled conference dates August 31-September 4, 2020 we will post it on the travel page of the conference website with instructions for booking.

Q: I have a reservation for air travel to the conference. Can I change my reservation and travel to the rescheduled meeting?
A: You should contact your booking agent or carrier directly and follow their guidelines regarding the changing or cancellation of flights. Many airlines are waiving change fees.

Q: I am an invited speaker and I have a reservation for air travel. Can I change my reservation and travel to the rescheduled meeting?
A: You should contact your booking agent or carrier directly and follow their guidelines regarding the changing or cancellation of flights. Many airlines are waiving change fees.

PRESENTERS

Presentation Status. Our conference team is actively reaching out to invited speakers to confirm their ability to participate in the rescheduled meeting.

Q: I was scheduled to present at the original PEGS Summit, but I cancelled my presentation before the meeting was postponed. If I am able to attend the rescheduled meeting, can I be included in the program?
A: Yes. Our conference team is actively reaching out to cancelled speakers to alert them to the date change, and assess their availability to join the rescheduled program.

Q: I was not able to present at the original PEGS Summit, but would be interested in participating in the rescheduled meeting. What do I need to do?
A: We are hoping to maintain as much of the original programming as possible. If we do need additional proposals, we will reopen a call for papers on our event website, and welcome you to submit for consideration at that time.

SPONSORS & EXHIBITORS

Q: What do we do about our shipments for rescheduled events?
A: Please hold off shipping any materials until we are able to provide you with new deadlines.

Q: Should I still update my presentation information?
A: Yes, please, as we promote presentations on our online agenda and online PDF.

Q: What are the new deadlines for my event?
A: We are still working on finalizing deadline. As soon as we know, we will make sure this is communicated.


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